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IT Field Engineer

Charles Simon Associates are currently looking for an IT Field Engineer on a permanent basis for our prestigious client based in the Milton Keynes area. This role is a field based role so there will regular travel to other sites.

 

Location: Milton Keynes + Travel

Salary: up to £35,000 per annum plus expenses

 

Skills/Requirements for the IT Field Engineer:

  • Previous experience within a similar role
  • Strong customer facing skills
  • Active Directory support
  • Experience of networking using DNS, DHCP and TCP/IP
  • Ideally LAN/WAN experience as well
  • Strong experience working with iOS and Android tablets and phones
  • Experience of PC and Laptop Building
  • Any O365 is highly desirable

 

Start date is ASAP

 

The IT Field Engineer will be responsible for:

  • Providing direct Face-to-Face on a daily basis
  • Setting up and troubleshooting Multi Factor Authentication
  • Setting up and managing network printers, in addition to building PC’s and Laptops
  • Identifying potential escalations and proactively alerting management as needed
  • Collaborating with other IT teams as appropriate to ensure problem resolution is obtained and, if necessary, identifying the root cause
  • Recommending and/or performing upgrades on systems
  • Completing documentation in a timely manner
  • Providing and running training on new systems to end users
  • Ensuring configuration and inventory management database entries are complete and accurate

 

Please send an up-to-date copy of your CV to be considered for the IT Field Engineer


Location: Milton Keynes | Salary: 35000 - 38000 per year | Job type: Permanent | Posted: 19/08/2024

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